Avg service time
9.9 min
265,719 valid checks
Drive thru avg
9.4 min
72,009 checks
Counter avg
10.0 min
92,826 checks
P90 time
19 min
90% of checks served faster
Slow checks (>8 min)
43.3%
of all valid checks
Avg Service Time by Hour
Average minutes from check open to close; 8.0 min target.
≤ 8.0m target
> 8.0m target
Service Time by Revenue Center
Average minutes with 8.0 min target line.
Service Time Distribution
Count of checks by duration band.
Fast (≤ 5m)
Borderline (5–10m)
Slow (10–15m)
Very slow (> 15m)
Performance vs Target - Bullet Chart
Zones: on target (≤8m), borderline (8–12m), over target (>12m). Black line = 8 min.
On target (≤8m)
Borderline (8–12m)
Over target (>12m)
Target line
Counter
Drive Thru
Kiosk
Delivery
Coffee
Revenue Center Detail
Service metrics by revenue center (valid checks only).
| Revenue center | Checks | Avg time | P90 time | Slow > 8m |
|---|---|---|---|---|
| Counter | 92,826 | 10.0 min | 20 min | 41.39% |
| Drive Thru | 72,009 | 9.4 min | 17 min | 39.64% |
| Kiosk | 26,160 | 10.6 min | 20 min | 51.33% |
| Delivery | 58,255 | 11.2 min | 21 min | 54.90% |
| Coffee | 16,469 | 5.7 min | 11 min | 15.94% |